business
Chick-fil-A rules out AI drive-thru ordering as fast-food rivals embrace technology
Chick-fil-A CEO Andrew Cathy says the chain will keep humans taking drive-thru orders even as McDonald's and Wendy's expand voice AI technology.
Chick-fil-A is bucking a growing fast-food industry trend, with CEO Andrew Cathy saying the chicken chain does not plan to use artificial intelligence to take customers' drive-thru orders.
While Chick-fil-A is exploring potential uses for AI behind t... [2649 chars]
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