business
I want to control my car without crashing it. Here’s where design is going wrong
Enshittification is spreading. Now everyday products are getting worse too. The biggest backward step is the high-tech feature that hides behind a pane of glass.
Our 19-year-old microwave died recently. Its replacement has a shiny black control panel. Heating last night’s pasta now takes 10 steps – Function > Microwave. Cook Time > 1, 2, 0. Power Level > 8. Confirm. Start! – to do what my mum’s turn-dial Pana... [4843 chars]
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