business
Stores are reversing course on self-checkout. The internet reveals clues as to why
Small and midsize retailers are dropping self-checkout, even as investments in other tech continues at pace
Stores are cutting back on self-checkout lines - and shoppers aren’t mad about it.
Around a third of 340 small and midsize retail operators (36 percent) said they used self-checkout this year - down from 43 percent in 2025, according to an April surv... [4894 chars]
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